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Terms of Service

Terms - This website is the property of Enchanted Enlightenment and may be used for purchasing items and informational purposes only. By using this site, you agree to abide by all terms, policies and conditions. If you disagree, then please do not use this site. Do not exploit information from this site for commercial purposes unless permitted by Enchanted Enlightenment and Christine Dow in writing.

 

Privacy Policy - Enchanted Enlightenment does not share aany information about customers with any other person, group or agency. All business conducted on Enchanted Enlightenment is strictly confidential.

 

Legal Disclaimer - No person associated with Enchanted Enliightenment is a professional lawyer, medical practitioner, financial advisor or counsellor. Persons that use these products do so of their own judgment. We cannot be held responsible for a persons use or misuse of any products or divinations. All information given on this site is done so to the best of our knowledge. It is up to the customer to check with their medical practitioner if they are unwell and need medical advise. Please ask your medical practitioner if certain herbs, oils, incense or crystals would be harmful to your condition.

 

Customer Information - The e-mail addresses I do keep are used specifically for sending newsletters and new product information and only if you agreed to this. All information collected is used to improve the content of Enchanted Enlightenment. If at any time you wish to be removed from our e-mailing list, please e-mail us at christy@enchantedenlightenment.com and you will be removed.

 

Payment - At this time we accept Credit Card Payments through Pay Pal and Money Orders through the mail. No Foreign checks please. Please send your order form and money order or check to...

Enchanted Enlightenment

2620 Micah Road

North Pole, AK 99705

 

Orders - Orders are processed on 1st come, 1st serve basis. We will do Rush orders for a $10.00 fee. Please allow 3 days for processing your order. We do try to get the orders sent out the following day if the order was received before 1:00pm Alaska Time

 

Business Hours - Monday through Friday, 10:00am - 6:00pm Alaska Time. We are closed on all Holidays.

 

Shipping - I ship priority mail. For rush deliveries, I will send overnight or express mail at a higher shipping charge to the customer. Also, I am shipping from Alaska, therefore more time is required to receive your order.

 

Gift Orders - We'll include your personal message at nno extra charge.

 

Security - We do not receive credit card information. All credit card information is kept on Pay Pal's secure site.

 

Refusal of Service - We have the right to refuse service to aanyone at anytime for any reason.

 

Back Ordered/Out of Stock Items - We try to keep the site as up to date as possible, but errors do happen. If you happen to order an item that is Out of Stock because it had not been marked as such, we will refund you or we will do a back order for you at the same price it was selling for.

 

Refunds - If you are refunded money, it will be in the form you paid us. A credit card will be refunded for any items purchased on a credit card and a check or money order will be sent to refund a money order.

 

Discontinued Items - Sometimes our suppliers discontinue theiir items. We will continue to sell these items until they are gone. At that time, they will no longer be available.

 

Lost Shipments - We are not responsible for items lost orr damaged by any mail carriers.

 

Damaged or Incorrect Items - We will refund, exchange or give in housse credit to customers who have received the incorrect item or items that are broken because of our error. We must be notified within 5 days of receipt of your item if there is a problem.

 

Returns - We strive to make your shopping experience with us a pleasant one. We will take returns, but not of herbs and oils unless we sent you the incorrect item or our error broke your item. We will only accept items that are resalable. If you opened an item, it is no longer saleable. You must report the problem to us within 5 days of receipt of the item and we must have the item within 30 days. Shipping is the customers responsibility unless it was our error.

 

International Orders - We ship world wide. All International orrders received will be subject to any fees, taxes or customs that your Country requires. These fees will be the customers responsibility.

 

All of the products made and sold by Enchanted Enlightenment have been done so with positive thought and energy. I use visualization and blessings to put the strongest most beneficial energy into all of my products.

Would you like to be informed when sales and new products arrive? If so, CLICK HERE and send me your e-mail address.

Enchanted Enlightenment ~ Lathrop Building~ 516 2nd Avenue Suite 405 ~ Fairbanks, Alaska ~ 99701 ~ Phone: 907-750-1157